- Have excellent knowledge in terms of product and functional knowledge
- Give counselling to customers in person, on phone and by email
- Do telesales
- Complete school application and visa application
- Liaise with overseas schools on student application and issues
- Make sure the student folder filed with appropriate and enough documents
- Handle customer issues; get support from superiors if necessary
- Conduct visa training and program orientation
- Follow up student study pathway with schools
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Be interpreter for department seminars & support school partners at fairs
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Attend training workshops, exhibitions, fairs and relevant events
- Be leaders for summer course program
- Make sure the working area neat and tidy
- Support CM on assigned tasks

Qualifications:

- University Degree

- Welcome candidates with Study Abroad background

- Preferred 6 months experience in sales & customer service

- Experience in Overseas Study area and Administration is a plus

Skills:
- Ownership
- Team work
- Communication
- Problem solving
- Creativity
- Cooperation
- Capability building

Language:
- Good English (4 skills), Intermediate level or above

Computer:
- Good at MS-Office (Word, Excel, PowerPoint, Outlook)