Hotline 1900 6965

Job Description

Educational Counsellor (Overseas Study Centre) - Nhân Viên Tư Vấn Du Học

Responsibilities

    - Have excellent knowledge in terms of product and functional knowledge
    - Give counselling to customers in person, on phone and by email
    - Do telesales
    - Complete school application and visa application
    - Liaise with overseas schools on student application and issues
    - Make sure the student folder filed with appropriate and enough documents
    - Handle customer issues; get support from superiors if necessary
    - Conduct visa training and program orientation
    - Follow up student study pathway with schools
    - Conduct customer service after sales: build up supporter network and strengthen relationship with students
    - Be interpreter for department seminars & support school partners at fairs
    - Get to know and update overseas study market, competitors and other related education organizations frequently
    - Attend training workshops, exhibitions, fairs and relevant events
    - Be leaders for summer course program
    - Make sure the working area neat and tidy
    - Support CM on assigned tasks



Requirements

    Qualifications:

    - University Degree

    - Welcome candidates with Study Abroad background

    - Preferred 6 months experience in sales & customer service

    - Experience in Overseas Study area and Administration is a plus

    Skills:
    - Ownership
    - Team work
    - Communication
    - Problem solving
    - Creativity
    - Cooperation
    - Capability building

    Language:
    - Good English (4 skills), Intermediate level or above

    Computer:
    - Good at MS-Office (Word, Excel, PowerPoint, Outlook)


CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)